What Makes a True Wellness Retreat: Lessons for Owners and Developers
By Kenneth Bordewick · 5 min read

Many hotels now call themselves wellness retreats. Far fewer are designed as places that genuinely improve the health of their guests. The difference lies in what cannot be seen in the brochure.
Having worked within some of the world's great palace hotels and designed wellness environments for private clients, I am often asked by owners and developers what a true wellness retreat requires. The answer is the same as for a wellness home, applied at the scale of a resort and to guests who arrive tired, travelled and expecting a transformation.
The site and the arrival
The best retreats begin with the land: clean air, quiet, water, views and the possibility of walking in nature. The arrival should slow guests down immediately, with a gradual transition from the road to the room, away from noise and traffic.
Sleep comes first
Guests judge a retreat by how they sleep. Rooms should be truly dark, quiet and cool, with natural bedding, excellent air, circadian lighting and no unnecessary electronics near the bed. This matters far more than the size of the spa.
Air and water throughout
Filtered fresh air in every room and treatment space, careful control of humidity around pools and thermal areas, and tested, filtered water in rooms, kitchens and pools are the invisible foundation. They are also where many beautiful resorts quietly fall short.
Treatment and movement spaces
- Thermal suites designed as sequences, with proper ventilation and rest areas.
- Treatment rooms with acoustic privacy, warmth and soft light.
- Movement studios with natural light and fresh air.
- Outdoor spaces for walking, swimming and stillness.
- Quiet rooms for rest between treatments.
Food, nature and rhythm
A retreat's kitchen and gardens are part of its wellness offer. Fresh, local food, served in daylight and in calm surroundings, and gardens designed for walking and sitting, connect guests with nature and with the rhythm of the day.
Design for operations
Wellness standards must be maintained daily: filters changed, water tested, treatment rooms cleaned with non-toxic products, and staff trained in why it matters. A retreat designed without an operating plan for its wellness systems will lose them within a season.
Avoid wellness as decoration
Crystals in the lobby and a menu of treatments do not make a retreat. Clean air, deep sleep, pure water, quiet, nature and good food do. Owners who invest in those fundamentals build a reputation that lasts.
Every ÖND commission begins with a private conversation. Call (310) 274-9999, write to kenneth@bhli.us, or read the Nine Pillars of Wellness Design to see the full framework.
Frequently Asked Questions
Common Questions
What makes a true wellness retreat?
How is a wellness resort different from a hotel with a spa?
What do developers most often get wrong in wellness hospitality?
Does ÖND design wellness retreats and resorts?
Every ÖND residence begins with a private conversation.


